How to clear the cache on your digital signage player

This quick guide will help you clear the cache on your digital signage play, should you have any issues with your screens updating.

What is a cache?

The cache is a feature that allows you to store your content on your digital signage player, when using the Amazon Fire TV Stick app, or Android app, on their respected devices.

Why use a cache?

Using a cache allows you to continue playing your content without having to worry about your screens going offline should you lose internet connection or have an outage.

Where is it available?

Content will only cache on devices which are playing content via the Amazon Fire TV app or Android app. Web players will not cache content.

Common Issues

If your device is playing outdated or old content, or your screens do not update due to a loss in connection, your cache may need to be cleared.

How to clear the cache

Clearing the cache is very simple. 1. Simply go to the screens tab and find the screen that has the issue. 2. Click on 'Edit Screen' 3. On the top right hand corner, click on the 'Clear Cache' button. 4. Your screens should update.

Your screen should now refresh and updated content will play. CREATE FREE ACCOUNT

Who we are

PosterBooking turns any TV screen into a digital sign. Allowing you to display images and videos for a variety of uses including for advertising, restaurant menus, general messages and more. You simply plug in a device like an Amazon Firestick into the TV, and download the app and upload content via the PosterBooking dashboard.

Frequently Asked Questions

What is a cache on a digital signage player?

A cache is a feature that stores your content directly on your digital signage player. It ensures that your screens continue to play content even if you lose your internet connection or experience an outage.

Why would I need to clear the cache on my digital signage screen?

You should clear the cache if your device is playing outdated content or if your screens do not update after a loss in connection. This process refreshes the player so that your most recent updates will display correctly.

Which devices support content caching for digital signage?

Content caching is available on devices using the Amazon Fire TV app or the Android app. Web players do not support this feature and will not cache content.

How do I clear the cache on my PosterBooking screen?

You can clear the cache by going to the screens tab in your dashboard and clicking on Edit Screen for the specific device. From there, click the Clear Cache button located in the top right hand corner.

What hardware can I use to run PosterBooking on my TV?

PosterBooking works on various devices including the Amazon Fire TV Stick, Amazon Signage Stick, Android TV, Chromebox, Windows, and Raspberry Pi. You simply plug the device into your TV and download the app to start displaying content.